Returns

NOTE!! You have the right to withdraw from the agreement within 14 days without stating reasons, except when the products are custom-made. We are obliged to report the general rights and actions for the right of withdrawal, which can be read below:

The withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, received the product.

If you have ordered several goods with different delivery times in one order, the withdrawal period will expire 14 days after the day on which you received the last product or part.

As soon as you have agreed on a regular delivery of products with us, the withdrawal period expires 14 days after the day on which you or a third party designated by you, take physical possession of the first product.

To make use of the right of withdrawal, we request that you send us an email at info@atelierdegroot.nl. You must return the products within 14 days after sending the e-mail.

If the product or its packaging is more damaged than necessary to test the product, we may charge you for the depreciation in value. So please handle the product with care and ensure it is properly packaged when returning it.

We request that you return the product in its original packaging as much as possible.